PLN Mobile

4.7
1.11M reviews
10M+
Downloads
Content rating
Everyone
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About this app

Hey Electricians!

Buy electricity tokens, pay bills, make complaints, apply for new installations and add power easily through PLN Mobile! PLN Mobile is the most complete application for all things electricity in Indonesia.

Things that can be done at PLN Mobile:
1. Easy electricity payment from the App
To make it easier to buy tokens and pay bills, PLN Mobile provides direct payment features using bank Virtual Accounts, digital wallets or credit card services. In addition, PLN Mobile provides cheaper, exclusive tokens.
2. Independent Meter Record Reporting (SwaCAM)
PLN Mobile provides its own metering feature to make it easier to calculate your bill. No more need to interact and wait for officers!
3. Complaints
PLN Mobile provides a complaint feature that is equipped with the Auto Dispatch feature, making it easier to forward and monitor reports directly to the nearest available technical officer (valid in several locations). In addition, this application can provide notifications regarding blackouts around your location or home, including when the electricity is back on.
4. Electrical service submission (install new and add power)
Frequent power outages due to lack of power and need a new plug in your home or office? Apply directly to change power and install a new one more easily and just in the palm of your hand.
5. ICONNET and other features
As the most complete electricity application in Indonesia, PLN Mobile also provides other features such as internet installation (ICONNET), electricity repair (ElectricQu), and SPKLU (Charge.In).

With a variety of features presented, what are you waiting for? Come on, download PLN Mobile!

Helpdesk : pln123@pln.co.id
Contact center: (area code) 123

Published by :
PT PLN (Persero) Pusat
Updated on
Dec 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

4.7
1.1M reviews
Jonathan Sebastiano
February 9, 2025
Dogshit app, a lot of features doesn't even work, it's just there as a show that serve no purpose, can't even check if there's an electricity problems near my neighborhood, hell even the most basic common sense about notification about electricity issue is not there.... A lot of these government apps never work properly, always just a halfbaked apps
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P L N
February 9, 2025
Hai Sir, we're understand your disappointment. To get notifications about power outages, please make sure you've entered the correct Electricity Number in PLN Mobile & ensure you're at the location when entering the number. Also make sure the internet connection is stable. If you still have problems, report it through the "Pengaduan" feature. -AL
Steve Gill
February 11, 2025
white screen only. pixel 4a5g in Bali, registered IMEI with bea cukai. google acct location australia. should be available to WNA/foreigners --response received-- Thank you for your quick response. I wanted to add your Amlapura-Bali SPKLU location on Plugshare, which I use all the time in Australia. I have changed to wifi, input my expired Indonesian number and now I can get the screenshots I need. I feel PLN could benefit from allowing non-indonesians to access your SPKLU locations :)
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P L N
February 11, 2025
Sorry for the problem you have experienced when entering PLN Mobile, Mr. Steve. If the application only displays a white screen, u can try again using Indonesia phone number & make sure ur connection stable. If you use a VPN, we recommend temporarily deactivating it so that the PLN Mobile apk can function optimally. Still safe & comfortable. :) -IP
Victor Lieka
January 2, 2025
seem the server in not configured for large connection, it's down during the year-end holiday...EV cannot be charged in SPKLU during the servers down period. Very useful when we use this application during normal period. The IT guys must prepared for large connections, in March there's mudik period, hopefully the servers will be upgraded ASAP.
2 people found this review helpful
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P L N
February 11, 2025
Hi! Regarding the problem, you can make a complaint via social media and the PLN 123 Call Center. We are waiting. Thanks -FC

What’s new

- Penambahan fitur Permohonan Perizinan PLTS Atap
- Validasi penggunaan NIK
- Bug Fixing