
Asborn Webb
I had own a total of 3, TomTom devices. I decided to install the app so I can have a second alternative in the vehicle that can be viewed in the infotainment system by android Auto. Yesterday, August 29th, I tested it out on a long 7 hours drive from Queens, NY, to MontrƩal Canada, and found two things that I do not like. 1). Is the map on 3 or 4 had to be reloaded, even though the maps are downloaded on the device. 2) it don't show exit numbers, only announce them. What if I did not hear it?
15 people found this review helpful
TomTom International BV
September 1, 2024
Hi Asborn, thanks for reaching out. For point no. (1) Clear the app's cache, disable power-saving mode, reboot your phone, and in the app's permission, tap Location: 'allow all the time'. (2) It seems you are using the app on Android Auto, refer to this link, https://bit.ly/3N74O5e. However, feedback is logged for review. ^Jas

Bernice Cano
This app is ok. It doesn't run a small screen as I was expecting while running other apps, like Google maps or Wize do. The routing is not as accurate as it used to be. It got me lost for our New Year's eve celebration. Not sure if I'll renew my subscription or look for another efficient app. Hopefully things get better.
TomTom International BV
February 25, 2025
Hi Bernice, sorry that your experience with our app wasn't the best. We need the following information to be able to reproduce the problem and resolve it quickly. Start and end point addresses?, Expected behavior?, Date & time of the incident occurrence and Map downloaded on the app? š^Monika

Mr Frank9
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Great alternative to Google Maps! Works well with Android Auto - NEEDS OPTION TO AVOID U-TURNS Otherwise, great app !!! Also wanted to mention...you MUST have an internet connection for certain features to work and to validate your subscription EACH time you start the app (correct me if I'm wrong here..).
TomTom International BV
February 26, 2025
Hello there, Thanks for bringing this to our attention! We rely on input such as this to make us aware of things that can be done better. We appreciate your feedback. ^Rahyl