IO, l'app dei servizi pubblici

4.2
194K reviews
Government
10M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

With the IO app you interact easily and securely with various Italian Public Administrations, both local and national. You can access all their services, receive communications and manage payments, in one app.

In particular, through IO you can:

- add your personal documents to the app Wallet to have them in digital version and always with you, on your device;
- receive relevant messages and communications from public bodies, including those of legal value;
- remember and manage your deadlines towards the Public Administration;
- pay any pagoPA notice by scanning the QR code or starting from a message received in the app;
- download your pagoPA receipts, even if you have not paid via the app.

To get started with IO, log in to the app with your SPID credentials or, alternatively, with your Electronic Identity Card (CIE) or the CieID app. After the first login, you will be able to log in even faster by entering a PIN of your choice or via biometric recognition (fingerprint or face recognition), maintaining secure authentication.

IO is an app that evolves day after day, also thanks to your feedback: if while using it you notice something that doesn't work as it should or that you think could be improved, you can report it with dedicated features in the app.

Accessibility statement: https://form.agid.gov.it/view/fd13f280-df2d-11ef-8637-9f856ac3da10
Updated on
Feb 20, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
192K reviews
Stefano Gioli
February 17, 2025
too cumbersome and awkward a lot. too much verification.. you have to think like a bank account. that is do not go!..like ever Italians seek bureaucratic behavior
2 people found this review helpful
Did you find this helpful?
A J
December 11, 2024
The most stupid thing you could ever do would be storing all your personal ID and documents on one single device let alone one single app. Not to mention do you even trust this company to store and handle your most vital information in life.. I do not. Don't install and do not trust if you value your privacy and security.
16 people found this review helpful
Did you find this helpful?
Domenico Marica
December 18, 2024
Amazing service. I got my digital driving license in few minutes. I hope to receive soon my national ID and other useful digital documents.
6 people found this review helpful
Did you find this helpful?

What’s new

- L’interfaccia di IO cambia con te: ora l'app adegua automaticamente la dimensione dei testi in base alle impostazioni di sistema che scegli, per una visualizzazione ottimale in ogni circostanza.
- Ora puoi pagare gli avvisi pagoPA anche con Satispay, oltre agli altri metodi già presenti (Carta di debito o credito, BANCOMAT Pay ®, MyBank, Paga con Postepay e PayPal).
- Abbiamo risolto problemi tecnici minori per garantirti la migliore esperienza sull'app.