
Didi Lala
Took me couple of times to finally get my order, the 1 time it just froze every time i click on the pay button and there's a pop up notification that said combo isnt exist at this time, blocked, cannot redeem coupon when i wasnt even used a coupon and the combo still available bcs on my 3rd attempt i finally can proceed to the payment. Also the 1st attempt was cancelled by the app after the froze when i click pay it just cancel itself(?), the 2nd order just gone after the froze when i click pay.
11 people found this review helpful
PT. Sarimelati Kencana Tbk.
October 15, 2023
Hi, Didi Lala! We do apologize for the inconvenience, the suggestions and comments submitted will be taken as reference for our service improvement in the future. Hopefully we can provide a better service. Thank you.

Himma Filangga Sutopo
I can't log in at all, either through email or phone number. Eventually, I decided to log in as a guest, and sure enough, the app is extremely slow. Scrolling through the menu is choppy, even though my phone is high-end, so the problem isn't with the device but with the app itself. It's completely useless. Please fix it!
1 person found this review helpful
PT. Sarimelati Kencana Tbk.
March 20, 2025
Hi, Himma Filangga Sutopo! We do apologize for the inconvenience, please submit your phone number through email customerservice@pizzahut.co.id, so we might be able to help you solve the issue. Thank you.

Mohd Izzat Khan
π₯First Time Using Pizza Hut ID App & It Slaps!π₯ Yo, first time tryna the Pizza Hut Indonesia app, and man, they DID NOT DISAPPOINT! Ordered the 1-meter LIMO Pizza, thought delivery would be a mess, but nahβthey PULLED UP RIGHT ON TIME, FRESH, AND INTACT!ππ― App's smooth, hella promos, and easy to use. No cap, this finna be my go-to for pizza now. 10/10, HIGHLY RECOMMEND!πππ
PT. Sarimelati Kencana Tbk.
April 1, 2025
Hi, Mohd Izzat Khan! Terima kasih untuk Reviewnya ^_^