
Lee Calcutt-Scott
For a £2k device containing advanced technology, this app is shockingly basic—feels like it was made by a child. It does almost nothing beyond volume control. Battery levels are wildly inaccurate, jumping from 100% to 40% to 50% randomly. Oticon makes millions, yet this is the best they offer? Disappointing and pointless. Not worth installing.
10 people found this review helpful

Angela O'Brien
This is the worst app ever. These hearing aids are not cheap, While the functions in the app are great, and I can change vol setting. It's also cool that I am able to connect to Bluetooth devices. HOWEVER The app seldom keeps connected to hearing aids, or one hearing aid turns off, and then I have to waste time trying to connect and turn back on. I am glad I purchased a travel charger. However, to turn the erroneous hearing aid back on.
7 people found this review helpful
Oticon A/S
February 2, 2025
Dear Angela, do not hesitate to reach out for support at appsupport@oticon.com mentioning this review. The support team will be glad to help you. Kind Regards, Oticon

JOE STEIN
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When it works it's so-so, but still not adjustable enough. Also keeps coming up with a blank screen and only access the mini widget. Can't separate hearing aids side to side. Then, I have to uninstall it and reinstall it. Edit: Thank you for your response. I will follow up as you suggested.
6 people found this review helpful
Oticon A/S
February 5, 2025
Dear JOE, unfortunately the space available on the app store for developers' answers is too short to be able to troubleshoot properly this occurrence. You will need to reach out for support at appsupport@oticon.com and our dedicated support team will be glad to help you. Best Regards, Oticon