Oticon Companion

4.2
5.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

This app lets you control your hearing aids from your mobile device. Just a note: some features may be available depending on your hearing aid model. Check below for details.

• Adjust the sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™)
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services to always be turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
• Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
• Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip

First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.

App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.

For optimal performance, we recommend updating your device to Android OS 10 or later. To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility
Updated on
Dec 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
5.68K reviews
Lee Calcutt-Scott
March 21, 2025
For a £2k device containing advanced technology, this app is shockingly basic—feels like it was made by a child. It does almost nothing beyond volume control. Battery levels are wildly inaccurate, jumping from 100% to 40% to 50% randomly. Oticon makes millions, yet this is the best they offer? Disappointing and pointless. Not worth installing.
10 people found this review helpful
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Angela O'Brien
January 31, 2025
This is the worst app ever. These hearing aids are not cheap, While the functions in the app are great, and I can change vol setting. It's also cool that I am able to connect to Bluetooth devices. HOWEVER The app seldom keeps connected to hearing aids, or one hearing aid turns off, and then I have to waste time trying to connect and turn back on. I am glad I purchased a travel charger. However, to turn the erroneous hearing aid back on.
7 people found this review helpful
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Oticon A/S
February 2, 2025
Dear Angela, do not hesitate to reach out for support at appsupport@oticon.com mentioning this review. The support team will be glad to help you. Kind Regards, Oticon
JOE STEIN
February 5, 2025
When it works it's so-so, but still not adjustable enough. Also keeps coming up with a blank screen and only access the mini widget. Can't separate hearing aids side to side. Then, I have to uninstall it and reinstall it. Edit: Thank you for your response. I will follow up as you suggested.
6 people found this review helpful
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Oticon A/S
February 5, 2025
Dear JOE, unfortunately the space available on the app store for developers' answers is too short to be able to troubleshoot properly this occurrence. You will need to reach out for support at appsupport@oticon.com and our dedicated support team will be glad to help you. Best Regards, Oticon

What’s new

Introducing a new feature for our users with a particular tinnitus setup. You can now use sound patterns (different pulsations) to adjust relief sounds to your needs, providing a more personalized and comfortable experience. In addition, we have made overall improvements to enhance your experience, including faster start-up and improved reconnection time between your hearing instruments and the app.