
Marcia Gullatte
These are my first set of hearing aids. I love the ease of using the app. The charge lasts for a very long time. Plus the adjustments that I can make to hear better in different surroundings are incredible. Also, customer service is available 24/7 and on point. My only problem is that the Bluetooth doesn't always work well when I'm on the phone, and it is not very compatible with Zoom or Messenger.
We appreciate your fantastic review! It’s wonderful to know that our app is meeting your expectations. Feel free to reach out if you have any ideas or questions. Thanks again! Kind Regards,

Lee Calcutt-Scott
For a £2k device containing advanced technology, this app is shockingly basic—feels like it was made by a child. It does almost nothing beyond volume control. Battery levels are wildly inaccurate, jumping from 100% to 40% to 50% randomly. Oticon makes millions, yet this is the best they offer? Disappointing and pointless. Not worth installing.
23 people found this review helpful

Angela O'Brien
This is the worst app ever. These hearing aids are not cheap, While the functions in the app are great, and I can change vol setting. It's also cool that I am able to connect to Bluetooth devices. HOWEVER The app seldom keeps connected to hearing aids, or one hearing aid turns off, and then I have to waste time trying to connect and turn back on. I am glad I purchased a travel charger. However, to turn the erroneous hearing aid back on.
8 people found this review helpful
Oticon A/S
February 2, 2025
Dear Angela, do not hesitate to reach out for support at appsupport@oticon.com mentioning this review. The support team will be glad to help you. Kind Regards, Oticon