stc pay

I called customer service FOUR times to help me with technical issue (app loading forever after trying to move account from old to new phone) and all they did is try to convince me the issue is from my phone and they can't do anything about it. Terrible IT management. Other than the technical app issue, they used to be better in terms of topping up balance flexibly (vs now, minimum SAR 100). If I would find an alternative, I'd 100% go for it.

It used to be a good application. But now it's really irritating to do international transfers. Evey now and then they ask for documents and verifications for already verified and self accounts. Customer service is very poor and they Tak a lot of time to understand and resolve issues. Better to use some other app if you are looking for remittance outside kingdom

This was a great app until the maintenance and update they did in mid February. The app broke. My stc debit card disappeared. The external card I had linked to stc pay to add money also disappeared and I can't add it again for some reason. The history of all transactions is not there anymore ( I hope it didn't get wiped out on their backend/db). It's a mess. Clearly this app is developed and maintained by amateurs.