My Kyivstar: mobile services

4.0
673K reviews
10M+
Downloads
Content rating
Everyone
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About this app

My Kyivstar takes care of everything for you: it reminds you when it’s time to top up, notifies you of personal offers, and suggests the most beneficial tariff plans for calls, roaming, and internet. This app helps you manage your mobile and Home Internet services and eliminates the need to check SMS notifications from the operator. With My Kyivstar, everything becomes more convenient!

Features:
• Account Top-Up: Quickly top up your account using a card, Google Pay, or Apple Pay without any fees, and calculate the required amount effortlessly.
• Expense Control: View your spending history for up to 6 months and always know where your money goes. Plus, receive recommendations for optimal tariff plans to save more.
• Multi-Profile: Add your family members’ numbers, control their accounts, change tariffs, and activate additional mobile services.
• Extra Money: You can receive bonus funds on your account, use them for calls, and pay them back when convenient.
• Contract Migration: Switch to a contract tariff without visiting a store. Sign the documents online, and you’re all set!
• eSIM: Easily switch to eSIM or transfer your number to a new phone without hassle.
• Home Internet: You can submit a connection request and track its status. The provider’s network covers Kyiv, Kharkiv, Lviv, and most cities in Ukraine.
• Beneficial Offers: Receive personal service offers with discounts — calls, SMS, 4G mobile internet, roaming, Kyivstar TV, and more.
• Gifts and Promo Codes: Participate in the loyalty program, win gifts, and get discounts from Kyivstar partners.

Add numbers, control accounts, and plans with a single tap without calling the operator. Need help? This app is an expert in answering your questions.

Manage everything in one place with the My Kyivstar app!

We are constantly working on improving our mobile application, and making it more convenient and useful for you. We would love to hear what you have to say about our app. Send us an email at apps@kyivstar.net.
Updated on
Mar 6, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
App activity and App info and performance
Data is encrypted in transit

Ratings and reviews

4.0
665K reviews
Jjj Jmilo
February 1, 2025
The application does not allow to do many useful actions, like to opt out from marketing SMS, so you need to read EKO market ads with info that your tarif gets 85₴ more expensive. The app is also quite bloated and unintuitive.
2 people found this review helpful
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Kyivstar
February 4, 2025
В майбутньому розглянемо можливість відключати в додатку Push-повідомлення певної тематики, щоб ви мали можливість залишити надходження важливих для вас повідомлень. Ми вивчаємо всі думки і будемо постійно вдосконалювати наш сервіс.
Volodymyr Iakubovskyi
February 1, 2023
App becomes more and more useless. After pretty long loading it say that data is 7h old (!) and I need to pull to renew. After pulling it's loading something again and returning with "oops, something went wrong" or filling just a few cards with data. Does it download the Star Wars trilogy in 8k?! How to explain such long time to retrieve a tiny bit of text data?
15 people found this review helpful
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Kyivstar
February 1, 2023
Нам прикро, що вам довелося зіткнутися зі складнощами в роботі додатка. Якщо чистка кеш і даних додатка не допомогли, просимо вас відправити скріни чи відео та деталі нам на APPS@kyivstar.net, вказавши у темі листа назву додатка та його версію.
Denis Kazakov
December 6, 2023
Unbelievable. You get a sms campaign to install the Kyivstar app, you download it - and it just does not work. Freezes, loading for 30 sec, some buttons don't work, top up (main function ) does not work. And this continues for years of it's development. Could not use it. All they say is thank you contact our support ))
43 people found this review helpful
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Kyivstar
December 6, 2023
Рекомендуємо очистити кеш у налаштуваннях смартфону, відключити дозвіл програми до телефонної книги. Після цього перевірте роботу програми. В разі негативного результату виконання порад, відправте на APPS@kyivstar.net свій номер, модель та версію ОС смартфону, скрін/відео помилки. В темі листа вкажіть назву та номер версії програми.

What’s new

Промокод -20% на деякі товари в інтернет-магазині Аврора вже в додатку. Витрачайте на подарунки, корисності чи просто щось для душі
Провели перше весняне прибирання і вимели баги, що ховалися по кутках