Waymo One

4.9
19.7K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Get there with the Waymo Driver — The World’s Most Experienced Driver™

The Waymo One app is making it safer, more accessible, and more sustainable to get around — without the need for anyone in the driver’s seat.

Today, anyone can take an autonomous ride with Waymo One in San Francisco, Metro Phoenix and Los Angeles.

Built with you in mind:
• Get around safely: The Waymo Driver has driven tens of millions of miles on the road and billions of miles in simulated scenarios. The data to date indicates the Waymo Driver is already reducing traffic injuries and fatalities in the places we currently operate.
• Stay empowered with our interactive in-car screens: The Waymo Driver knows your local roads and shows you what it’s seeing along the way—every car, pedestrian, cyclist, and more. You’ll see its planned route and stay informed every step of the way. Call Rider Support at any time if you need to talk to a helpful human or pull over if you need to end your ride early.
• Enjoy your journey: A Waymo car has all the freedom of having your own vehicle without the stresses of driving or maintaining it. Pick the perfect temperature, play your favorite music, catch up with a friend, or simply take a nap. You’ll look forward to every ride.

How the Waymo Driver works:
• The World’s Most Experienced Driver™: Our vehicles are operated by the Waymo Driver, a technology that’s designed to prioritize safety and take the stress out of people’s everyday drives.
• Multilayered suite of sensors: Our cameras, lidar, and radar work together so the Waymo Driver can see up to three football fields away in all directions, day and night. Safety is our top priority, so the Waymo Driver is trained and tested to carefully navigate in all driving situations and get you to your destination, stress free.

How do I get a ride with Waymo One?
• If you’re in San Francisco and its surrounding areas, Los Angeles, or Metro Phoenix (Downtown Phoenix, Tempe, Mesa, Scottsdale, Chandler, and the Salt River Pima-Maricopa Indian Community Talking Stick Entertainment District), download the Waymo One app and enter your destination to request a ride.
• Just hop in the back seat, buckle up, and press the Start Ride button.
• Sit back and enjoy your trip! Watch the passenger screen to see what the Waymo Driver sees as it takes you to your destination. Our Rider Support team is always available to help when you need it.

From which countries can I download the Waymo One app?
Waymo One is available for download in:
• US
• Canada
• India
• Japan
• Singapore
• Mexico
• Great Britain (UK)
• Australia
• New Zealand
Updated on
Feb 12, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted
Independent security review

Ratings and reviews

4.9
19.6K reviews
Laila Wahedi
January 13, 2025
Fun novelty if you don't have to rely on it, but it takes about 2x as long as a human would to navigate traffic. Got stuck and doubled the ride time and couldn't get a hold of support to get unstuck. I finally yelled at the pedestrian who wasn't in the way of traffic but who the car wouldn't go past. Probably fine away from busy streets or rush hour, but don't rely on this to commute, especially if you have any time pressure at all, even if you think you've left lots of time
13 people found this review helpful
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Waymo LLC
February 9, 2025
Hi Laila, thanks for your feedback. This is not the experience we strive for, and we apologize for any inconvenience this may have caused. We’re actively improving our routing all the time, so we hope you’ll try another ride with us again soon. If you have any additional questions, you can reach out via www.waymo.com/contact.
Kenneth Myers
February 1, 2025
Picked me up almost immediately but did not come all the way to me even with precise location. Had to walk a block or so in poring rain. While walking it was telling me that it would only wait 2 minutes. I got there in time however and the ride was great. Very nice vehicle, the GPS map is shown on screens in the front and back, a virtual assistant greeted me and explained how things worked and kept me updated throughout. I see why they call it Waymo - it's WAY-MO expensive than Lyft or Uber!
7 people found this review helpful
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Waymo LLC
February 9, 2025
Hi Kenneth, thanks for your feedback. This is not the experience we strive for, and we apologize for any inconvenience this may have caused. We’re actively improving our pickups/dropoffs all the time, so we hope you’ll try another ride with us again soon.
Chris Olonzo
January 23, 2025
Well, this is neat. Pricing is good, hope that lasts. The self- driving cars drive better than most humans do. They take very efficient routes to your destination, distinctly different from the routes that Lyft and Uber use. Timing for waits and driving are really accurate. The app works great, though I had to search for the Cancel Ride button, which you have to scroll to see. I'm impressed.
23 people found this review helpful
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What’s new

Now, anyone in Los Angeles can ride without an invite code. Download and ride today!