Play24: manage your account

4.2
774K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Do you use Play or Virgin Mobile services? Download the Play24 app and discover how easily and effortlessly you can manage your numbers. Not only will you find there the latest special offers and deals, but also a wealth of features to make your life easier.

Flexibility:

- Manage all your Play and Virgin Mobile numbers in a single Play24 app – whatever the service (subscription, mix, pre-paid) and type (fibre internet, Wi-Fi, TV, video services.)
- Activate and check the consumption of packages and services without text codes.
- The intuitive home screen allows you to check your account balance, available Internet and upcoming payment information at a glance.

Security:

- Pay your invoices in a secure manner.
- Resolve issues at your convenience – select from a range of available contact methods with Play and Virgin Mobile.
- Stay up to date with your data usage, package status and activity history, request an Internet package for use when you travel abroad.

Comfort:

- Check out additional packages like PLAY NOW, which allows you to watch TV on any device.
- Use the easy-to-read navigation to find what you need. Find out about the latest special offers and deals tailored to your needs.
- You can easily check the contract end date and see the offer prepared for you as well as chat with a consultant.

As your experience matters to us greatly, we are working on new features and improvements. Be sure to drop us a line at play24@play.pl if you have any improvements in mind.

We hope you enjoy the new app release. Rate us in the app store and share your thoughts on the most useful features.

Let’s Play!
Updated on
Feb 27, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
766K reviews
Matthew Gillett
December 30, 2024
Works about half the time. Anytime I cross into another country even for a bit. It will scramble the app and say I have tons of data to use. But it won't connect and I'll have no internet. I've tried restarting the phone. Unistall the app, deactivate the package and reactivate. Nothing seems to work. And I still can't get all the words in English.
2 people found this review helpful
Did you find this helpful?
P4 sp. z o.o. operator sieci Play
December 30, 2024
We're sorry you feel that way. Can you elaborate on what the difficulties are? We'll be happy to help.
Yauheniya Dalhova
November 29, 2024
horrible app. user flow is too confusing. and in addition, if signed up to auto top-ups for your account, even when you cancel, they still withdraw funds from your bank account. I've submitted paper complaint through the office, and NO action from the company for about 6 months already. horrible service. only reason I stay here, is that I don't want to bother with paper work for service change to another operator.
12 people found this review helpful
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P4 sp. z o.o. operator sieci Play
November 29, 2024
We care about the constant development of the application, so we are introducing the necessary changes to enable it to function even better in the future. If everything works fine apart from this issue, can we count on a slightly higher rating?
david slark
October 4, 2021
Very bad because I have no way of translating it into English - 2019 After 2 years I've returned to Poland this app still doesn't have a feature allowing you to translate it to English I know quite a few people that im here working with that use it and the only major problem is every time we want to read something in the app or check packages etc. We have to use Google translate for it this is very frustrating and not accommodating for you English speaking customers very dissatisfied
16 people found this review helpful
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P4 sp. z o.o. operator sieci Play
October 5, 2021
At this time our app is available only in polish because of technical reason. If, apart from that, the app meets your expectations, we will appreciate an update of the rating. 😊

What’s new

We’re back with some more new additions to the app! We have made several improvements related to recurring payments for subscription offers. We have also prepared a couple of surprises. If you don’t want to miss out on them, update your app now.

App support

About the developer
P4 SP Z O O
android.market@playmobile.pl
1 Ul. Wynalazek 02-677 Warszawa Poland
+48 790 006 619