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Stephen Brown (Hooper)
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The app will show you one price in the menus, and then another at checkout. It does this often. The app is also designed around filtering feedback out; it goes out of its way to be clunky and unresponsive on customer support menus and forms. The food is still priced in a way that's affordable, so for now, it stays installed. But this app is, frankly, designed to be predatory. EDIT: regarding the devs' insistence that we contact support, I of course have, multiple times. They don't respond.
35 people found this review helpful
Taco Bell Mobile
February 12, 2025
Please share this with our Customer Experience team. They're available through Profile > My Orders > Need Help. You can also reach them by calling 1-800-TACOBELL. If you’ve already reached out, please hang tight while they respond to everyone in the order your message was received.
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Tristan Ray
Never works correctly. Can get all the way through ordering go to checkout and it messes up in any number of ways. Whereas using the web page ordering works just fine other than the lack of options on the web page. Such as removing ice from drinks within a combo meal isn't an option, but is on the app only issue is the app never works. It crashes, fails to load, reloads old orders. It's a mess. Yes it's up to date. No that doesn't help it work any better
31 people found this review helpful
Taco Bell Mobile
February 12, 2025
This doesn't seem right. We want to take a closer look at this for you. Please send a note to DigitalSupport@tacobell.com so we can connect.
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Gerry Cabrera
I hate this app, because of it I've avoided going to taco bell i dont know how many times now. It's always a new or different issue. And because prices and deals are better on the app than the store, ordering in person feels like a loss. And for those prices, id rather go anywhere else. No point in going to taco bell anymore, not cheap.
12 people found this review helpful
Taco Bell Mobile
February 14, 2025
We apologize for any issues you're currently running into with our loyalty features. Please reach out to Rewards@tacobell.com for help.