4.7
132K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Caixa's Homebanking App that allows you to access a large number of financial operations in a simple, fast and secure way.

With this App, you always have Caixa at your fingertips, 24 hours a day. You can access your accounts, Caixa and other banks, make or schedule payments, transfers and much more.

• Pay in store with your cell phone, using QR Code, NFC or Google Pay
• Perform actions through voice commands with the Digital Assistant supported by Artificial Intelligence
• Add current accounts you have in other banks and get a global view of your balances and movements
• Validate payments for online purchases by card
• Send money, withdraw or pay through MB WAY
• Make transfers to cell phone contacts
• Subscribe to Caixa products without going to the branch
• Speak to your Dedicated Manager or Commercial Assistant

Usage experience:
• Home page with easy access to day-to-day operations
• Permanent navigation bar, so you don't miss any important notifications
• Intuitive menu, to quickly find what you are looking for

Keep the app always updated and share the Caixadirecta App with your friends or family and use the "Feedback" button, available on the APP, to help improve your experience.
Updated on
Apr 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.7
128K reviews
Tiago Levita
January 24, 2022
This app looks like a pre-smartphone app. Its UI is awful, erratic and misleading. The login, when it works, will issue popups saying "sucesso" and "insucesso" in a 10 cycles loop. The fingerprint setup will also create a "sucesso" and a "insucesso" 10 cycles loop popups but, in the end, it won't work. I can't trust an app that works just as bad as this one. For sure, if this login/fingerprint "works" like this, I can imagine how easy should be to hack this app and have unauthorized access to our bank accounts. Oh, this is NOT a support request so don't come asking me for more details. You have all the details here if you want and know how to fix these issues.
13 people found this review helpful
Did you find this helpful?
Caixa Geral de Depósitos, SA
January 25, 2022
Hello Tiago Levita; so that we can help, we ask you to send us information about this situation to the e-mail Caixadirecta.app@cgd.pt, indicating your contract number and the version of the operating system. Caixadirecta support.
Inês Ramos
February 12, 2025
Horrible app handling. Starts by showing buttons only after to load the authentication screen. It is hard to navigate and very counter intuitive. It's easier to ask the ai helper than to find the functionality myself. It is not possible to change my pin of a card in this app It is not possible to scroll down and see my transactions. I have to add a filter. Simply bad.
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Caixa Geral de Depósitos, SA
February 13, 2025
Hello Inês Ramos, the opinion of our Customers and users is important to us, we hope to continue improving the Caixadirecta APP in order to optimize your user experience. We appreciate your observation and inform you that it will be analyzed. Caixadirecta Support
Dom Fox
March 28, 2025
Not the cleanest or most modern app in the world, it works, but in a way that sometimes takes your breath away at how anyone could think that was a good way for the UX or UI to work.
Did you find this helpful?
Caixa Geral de Depósitos, SA
March 31, 2025
Hello Dom Fox, the opinion of our Customers and users is important to us. We hope to continue improving the Caixadirecta APP in order to optimize your user experience. If you would like to make a suggestion for improvement, please be advised that it will be analyzed in future versions of the Caixadirecta App. Caixadirecta Support

What’s new

Melhorámos a experiência de login e a alteração do código de acesso — agora mais simples e segura.
Também facilitámos a adesão a cartões de crédito. Explore as melhores ofertas disponíveis na app Caixadirecta.
A sua opinião é importante para nós. Classifique a app e envie o seu feedback para continuarmos a evoluir consigo.

App support

Phone number
+351217900790
About the developer
CAIXA GERAL DE DEPÓSITOS, S.A.
cgdiosdev@gmail.com
AVENIDA JOÃO XXI, 63 1000-300 LISBOA (LISBOA ) Portugal
+351 937 016 827

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