
Scott Gibson
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Play back through stethoscope now includes very loud pops. Painfully loud. They happen for the first few beats, then may recur later during playback. In general, playback through the device is now a garbled mess. It used to work well. Then there's the fondness for trying to get app feedback by using a modal, undismissable dialog. This type of feedback fishing in a medical app shows a lack of awareness. This action interups workflow for no benefit of user or patient.
31 people found this review helpful
Eko Health, Inc
August 15, 2021
Hi Scott, we apologize for the problems you are having! We will reach out to you directly and resolve this for you. Please feel free to message us at support@ekohealth.com anytime you need assistance.

Brittany Faron
I was able to record an arrhythmia on a pediatric patient. When I went to save the rhythm, I was asked to pay for the app. After entering my card, the app went back and deleted the rhythm I was trying to save. For the next 20 minutes, it would record but it wouldn't allow a stop and then it would freeze. If this is the quality this product has for the cost of the stethoscope and the program you have to purchase, I'm happy to send it back and get something better. Any ideas on what the issue is?
6 people found this review helpful
Eko Health, Inc
November 21, 2024
Thank you for letting us know and we sincerely apologize for the issue you've encountered with the app. It looks like you've already reached out to our support team, and our product expert is actively assisting you with this issue. We truly appreciate your patience as we work to resolve the matter and get things back on track for you.

Michelle R Tavares
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This is an updated review. My original review was one star because the couple of days after I installed the app it was very buggy to the point of being unusable. I reached out to customer service and that has since resolved. I don't know if it's because they did something or if there were just software Gremlins in the app that day. Anyhow, now that it works, I'm very happy with the app and the product.
1 person found this review helpful