GrabMerchant

4.1
213K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Enjoy a better way of doing business.
Download the app and sign up as a Grab merchant-partner today.

Two simple steps to become a Grab merchant-partner:
1. Sign up your business first with our sales team.

GrabFood/GrabMart sign up: https://www.grab.com/merchant/food/

GrabPay sign up: https://www.grab.com/merchant/pay/
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2. After signing up, download this app to enjoy a better way of doing business.

If you want to create more opportunities for business growth, this mobile app will support you. It offers delivery and a secure cashless payment option to millions of consumers. Now who doesn’t want that?

Being a Grab merchant-partner means enjoying more options

Expand your business beyond the breakfast-lunch-dinner crowd or your in-store customers. GrabFood allows you to deliver meals when hunger strikes at any time of the day. GrabMart helps you reach out to more customers and make grocery deliveries straight to their homes.

The GrabMerchant app makes your online business more seamless

If you’re running a food delivery service or even a grocery store, this app manages your processes efficiently – so you can focus on what you do best.

Manage orders easily

Check all the orders coming into your restaurant or store and track the ones that are being fulfilled, straight from your device.

Grow your sales online

Offer discounts to convert them into loyal customers. Advertise within the app to get more orders.

Get better insights

A good seller makes better business decisions, supported by data and store performance. See what’s working right for you, so you can focus your efforts to make more sales.

Learn with GrabAcademy

Running a restaurant or a shop isn’t easy. So we’re making it easier for you with lessons on how to improve your performance.

Enable secure payments

Going cashless helps both you and your customers. No matter what you’re selling on the app, you can now track and trace where your money comes and goes, while giving your customers the flexibility to pay faster and safer.

Manage your storefront

Create, upload and update your menu or catalogue to stand out from the crowd.

Manage employees access

Create designated profiles for different members of your team.


Some features are only available in selected markets.

To learn more about the information used in our mobile app, including our interest-based advertising and cross-device tracking, or to exercise certain opt-out choices you may have, please refer to our Privacy Policy.

Privacy Policy : www.grab.com/privacy
Open Source Software Attributions: www.grb.to/oss-attributions
Updated on
Jan 21, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
206K reviews
Greg Gaskell
December 15, 2024
This app is getting worse now you can not go back from an order you have to terminate the app it's so bad it keeps reloading the order page when an order comes on 3-4 times it flashes and then loads it. Now we have a warning that says start making food now too. Which takes away screen real estate for orders. It's not helpful what they are doing to the app it is worse to use also my whole phone notification system is distroyed with this app as you force notifications and no way to manage it.
32 people found this review helpful
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Eon Hart
December 2, 2024
Edit 1 : now the app cant change the store image, clicking open gallery or take a photo does absolutely nothing. Also cant change the menu price freely, get rid of that 15% limit. I can simply bypass it by creating new menu, but the limit shouldnt be there in the first place. Fix your UI/UIX
11 people found this review helpful
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Grab Holdings
November 29, 2022
Maaf ya atas ketidaknyamanan yang terjadi. Kalau Kakak memiliki kendala saat menggunakan aplikasi Grab atau tidak nyaman dengan pelayanan kami silakan pilih keluhan yang sesuai di link berikut ya https://grb.to/merchantidhelpcenter. Terima kasih
Ryan H.S.
November 9, 2024
My routine customer contact me via Whatsapp in 07.42 AM where she already make a order via application. But, as Seller, I just received Incoming Order notification after 20 minutes in 08.02 AM.. My customer said in application said my shop was busy.. so strange.. because in that time my shop still no order. This problem can make trouble with my service to customer. I had already prepare the order but GRAB gave me notification 20-30 minutes after that. FIX THAT !!
110 people found this review helpful
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What’s new

Speed and stability matter when you're in business. This release is packed with bug fixes and performance improvements for a better than ever GrabMerchant app experience.