Norton Family Parental Control

3.2
25.5K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Norton Family provides tools that teach safe, smart, and healthy online habits. It also provides insights that help you foster a healthy online/offline balance for your children and their devices.

At home, attending school, or on the go, Norton Family helps keep children focused on whatā€™s most important.

ā€¢ Monitor the sites and content your child views
Make the Web safer for your kids to exploreā€”by keeping you informed of which sites your kids are visiting, and letting you block potentially harmful and inappropriate content.ā€”

ā€¢ Set limits on your childā€™s internet access
Help your kids balance time spent online by scheduling screen time limits for their device usage.ā€” This can helps you focus your child on schoolwork and avoid online distractions while remote learning or at bedtime.ā€”

ā€¢ Stay informed about your childā€™s physical location
Use geo-location features in the app to track your childā€™s location. Receive alerts if youā€™re your child arrives in or goes beyond areas of interest established by you. (4)

Here are some of the Norton Family features parents can use to help protect their childā€™s online activities.

ā€¢ Instant Lock
Help your kids take a break by locking the device, so they can re-focus, or join the family at dinner. You can still contact your children and children can still contact each other while the device is in lock mode.

ā€¢ Web Supervision
Let your kids explore the Web freely, with tools that help you block unsuitable websites while keeping you in the know about which sites theyā€™re visiting. (6)

ā€¢ Video Supervision
See a list of the YouTube videos your kids watch on their PCs or mobile devices and even view a snippet of each video, so you know when you need to talk. (3)

ā€¢ Mobile App Supervision
See which apps your kids have downloaded on their Android devices. Choose which ones they can use. (5)

Time Features:

ā€¢ School Time
Remote learning requires the internet, so pausing the internet on your childā€™s device is not an option. Manage content access to relevant categories and websites to help your child maintain focus while school is in session.

Location Features:

ā€¢ Alert Me
Stay informed about your childā€™s location automatically. You can set specific dates and times to receive automatic alerts of the location of a childā€™s device. (2)

ā€” Norton Family and Norton Parental Control can only be installed and used on a childā€™s Windows PC, iOS and Android devices but not all features are available on all platforms. Parents can monitor and manage their childā€™s activities from any device ā€“ Windows PC (excluding Windows 10 in S mode), iOS and Android ā€“ via our mobile apps, or by signing into their account at my.Norton.com and selecting Parental Control via any browser.

ā€”ā€” Requires your device to have an Internet/data plan and be turned on.

1. Parents can sign in to my.Norton.com or family.Norton.com and select Parental Control to view their childā€™s activity and manage settings from any supported browser on any device.

2. Location Supervision features are NOT available in all countries. Visit Norton.com for details. To work, the childā€™s device must have Norton Family installed and be turned on.

3. Video Supervision monitors videos that your kids view on YouTube.com. It does not monitor or track YouTube videos that have been embedded in other websites or blogs.

4. Location Supervision requires activation before use.

5. Mobile app must be downloaded separately.

6. Norton Family uses AccessibilityService API to collect data about websites viewed through browsers on your child's device. It is also used to prevent the child from removing permissions without a parentā€™s authentication.

Privacy Statement

NortonLifeLock respects your privacy and is dedicated to safeguarding your personal data. See http://www.nortonlifelock.com/privacy for more information.

No one can prevent all cybercrime or identity theft.
Updated on
Apr 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
22.3K reviews
D D
January 17, 2025
The location feature is more or less useless. It doesn't update for hours, even on a cell phone with good signal and hitting "locate now" repeatedly. It also, for some reason, does not remember the device chosen for location no matter how many times you select it options. Many features are limited or not available on all operating systems.
5 people found this review helpful
Did you find this helpful?
NortonMobile
January 20, 2025
Hello, this is unusual. Please refer to the article titled "Notify Parents About Child's Location Using Norton Family" on our website for details on the location issue. Note that this feature may be restricted in certain countries. If the issue persists, feel free to contact us through our website. HĆ¼r*Norton
Kayla Culp
February 3, 2025
The app does not document everything that is being looked up, between doing search tests for myself and looking at search history, I see many search logs missing from my side of the app. Also, the location portion of the app is a joke. It will only update maybe half of the time (if I'm lucky). I have tried contacting the company about these issues through their 24 hour help and it just sends me to an AI program that can not answer my questions or help me in any way.
6 people found this review helpful
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NortonMobile
February 14, 2025
Hello Kayla, please contact us on https://support.norton.com/sp/en/us/home/current/contact for further investigation. HĆ¼r*Norton
Morgan Foley
March 7, 2025
Setup is confusing and complicated. App keeps telling me to come back in 24 hours to sign in. Terrible. Please give more time to enter security codes sent by SMS...Why do you send alerts and emails stating that I have installed it on the owner profile on my child's phone and advising me to uninstall, which I did 3 times, getting locked out for 24 hours on each occasion? If I ignore these incorrect alerts from Norton everything works fine... Apart from the setup process, the app seems quite good.
4 people found this review helpful
Did you find this helpful?
NortonMobile
March 12, 2025
Hello Morgan, I am sorry to hear that. Please contact us on https://support.norton.com/sp/en/us/home/current/contact for further investigation. HĆ¼r*Norton

Whatā€™s new

-        Minor bug fixes