3.1
413K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Manage, track the way, make out and pay parcels of "Nova poshta" through the mobile application. Save time in departments.
Registration in the application automatically adds to the loyalty program: identification without documents; cashback to the bonus account and calculation of bonuses for future parcels; additional storage days in the office.

Functionality of the Nova poshta application:

SHIPMENTS
✓ Receive notifications of the parcels in your name, they will automatically be added to the section "My shipments"
✓ Tracking: Track the parcel by the waybill number
✓ Create packages
✓ Pay the delivery of the parcel
✓ Order a one-touch return: without calls and written applications
✓ Redirect the parcel to another branch or address
✓ Create a shipment with a return payment to a bank card
✓ Calculate the cost and delivery time
✓ Call the courier

DEPARTMENTS
✓ the current catalog of all Nova post offices on the list and on the map
✓ Selection of a branch at the current location within a radius of 1 km, 3 km or 10 km
✓ office hours
✓ list of additional services of each branch

Follow the company's news in the app: new and / or updated services and services, opening branches and other important information about the company. The application is available in Russian and Ukrainian
Updated on
Mar 24, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
405K reviews
Lua
May 7, 2021
Overall, the app is good, but there are still plenty of space for the improvement. It works fine on my smartphone. However, this app can't be used on my tablet to take anything from the local postomate, which is located inside a building, because my tablet has a weak GPS signal. Why do you require GPS at all? Bluetooth is more than sufficient to ensure that a personal device is located near the postomate, being more reliable than GPS. Also, UI can be simplified further to reduce clicking.
17 people found this review helpful
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ТОВ «Нова пошта»
May 14, 2021
Добрий день! Дякуємо за Ваш відгук! Мобільний додаток більше пристосований до смартфонів, проте ми впевнені, що його можливості розширяться та всі вище вказані нюанси будуть враховані 😊
Yuliya Danilova
December 15, 2021
Not a very convenient to login and for me it is impossible to do when you forgot your pin code. The app makes you to create new account, but once you fill in the details for the account registration, it says that account exists already and makes you to enter the pin. It would be good to have alternative ways of authentication or ways to reset the pin code.
27 people found this review helpful
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ТОВ «Нова пошта»
December 15, 2021
Good day! Note that the application does not require any other data for authorization than those mentioned earlier. Also, registration to an authorized phone number is not possible. To recover the information, use the link: id.novaposhta.ua and follow the simple instructions. Otherwise, contact us: support@novaposhta.ua with problem description :)
Ani Yoseliani
October 8, 2021
The app has always worked great, easy to track packages in real time and keep track of what you are sending/recieving. However, today it logged me out and i cannot log back in, just keep getting an error messege. Not sure what to do...
3 people found this review helpful
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ТОВ «Нова пошта»
October 8, 2021
Добрий вечір! Не хвилюйтеся, скоро помилку в роботі усунуть і Ви зможете знову користуватися додатком 😉

What’s new

Bug fixes and application stability improvement

App support

About the developer
NOVA POSHTA TOV
support@novaposhta.ua
Bud. 103, Korpus 1, STOLYCHNE SHOSE M. KYIV Ukraine 03026
+380 67 220 3916

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