Shobha Shetty
O stars. The app is barbaric. The app is super slow and it takes forever to load. The amount of otps it needs is another thing as it keeps sending otps while it's still loading. This is the 3.0 version of the app. We've tried to register more than 10 times now without any luck. The app does get faster as you keep trying but by the time you have to upload the picture it never loads. After uploading the picture we waited for 2hrs but it never loaded.
241 people found this review helpful
Hemant Karandikar
Terrible, terrible experience. Do you expect 70+ yrs citizens to do all this? Can't proceed after e-KYC - clicking a profile picture. The app keeps showing a circle - processing for a long time. Tried redoing the entire workflow 3 times! It seems captcha and OTP for almost every page is only method of ensuring security etc. There is now way to save an ongoing session so that one doesn't have repeat everything.
176 people found this review helpful
Aman kumar choudhary
Poorly designed app. Developer didn't care about user's experience. Slight change in your selection, app start loading indicator that indicates poor app design. Most of time, despite correct input, authentication failed and after authentication failed, due to poor coding, CTA(Button) are disabled now you have to refresh/restart the app to try again. I haven't went beyond login.
103 people found this review helpful