Mynaportal

2.0
10.9K reviews
Government
10M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

This is an online window for administrative procedures such as child-rearing and nursing care. In addition to applications, we provide services such as confirmation of personal information held by administrative agencies and notifications from administrative agencies.
In order to use this application, you need an Individual Number card or an electronic certificate for smartphones.

Operating environment
Please check the following site.
Operating environment for Mynaportal:
https://img.myna.go.jp/html/dousakankyou.html
Updated on
Feb 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Device or other IDs
This app may collect these data types
App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.0
10.8K reviews
Oliver Skyscraper The Cowboy
February 3, 2025
There is a terrible BUG since I've been using this app (2022) that NEVER BEEN FIXED: sometimes during specific login within the app, when you have to insert the 4 digits pin while holding the MyNumberCard at the back of the phone to be read by NFC, an error message appear "Password/PIN has been blocked. Please unlock password/PIN at your local municipal office. (EA344-2600).". This messase is completaly false because I can use MyNumberCard anywhere else with my 4 digits pin. PLEASE FIX IT.
2 people found this review helpful
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Mindaugas
November 9, 2024
This is a garbage app. Why should I be forced to upgrade to the latest version of Android just to use one app?! All my other apps, including banking apps work perfectly fine. What about people with older phones who cannot upgrade, they're out of luck? And from other reviews looks like this simply a wrapper for the website not even a proper app. Quite embarrassing on the developers part.
42 people found this review helpful
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Aki Sz
November 28, 2024
if this app would keep crushing when you try to read your card, try changing your device's system language to Japanese. it worked for me. This app is poorly translated and tested.
3 people found this review helpful
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What’s new

Small improvements